Cookie Policy

Last updated: October 22, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies can be "persistent" (remaining on your device until deleted or expired) or "session" cookies (deleted when you close your browser).

2. How We Use Cookies

Nubio uses cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. We use cookies for the following purposes:

  • Essential functionality and security
  • User authentication and session management
  • Analytics and performance monitoring
  • Personalization and user preferences
  • Marketing and advertising (with consent)

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and authentication. The website cannot function properly without these cookies.

  • Authentication tokens
  • Session management
  • Security features
  • Load balancing

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our service.

  • Page views and user journeys
  • Performance metrics
  • Error tracking
  • Usage patterns

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

  • User preferences
  • Language settings
  • Theme selection
  • Dashboard configurations

Marketing Cookies

These cookies are used to track visitors across websites to display relevant and engaging advertisements. They require your explicit consent.

  • Advertising targeting
  • Social media integration
  • Remarketing campaigns
  • Conversion tracking

4. Third-Party Cookies

Our Service integrates with third-party services that may set their own cookies. These include:

  • Analytics Services: Google Analytics, Mixpanel
  • Authentication: Auth0, Clerk
  • Payment Processing: Stripe
  • Cloud Services: Vercel, AWS
  • Communication: Intercom, Zendesk

These third-party services have their own cookie policies, and we encourage you to review them. We do not control these cookies.

5. Cookie Duration

Cookies we use have different lifespans:

  • Session Cookies: Deleted when you close your browser
  • Persistent Cookies: Remain for a set period (typically 30 days to 2 years)
  • Authentication Cookies: Usually expire after 30 days of inactivity
  • Analytics Cookies: Typically expire after 2 years

6. Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings

Most browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set up notifications for new cookies

Our Cookie Consent

When you first visit our website, you'll see a cookie consent banner where you can:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences
  • Change your settings at any time

Opt-Out Links

You can opt out of specific tracking services:

7. Impact of Disabling Cookies

If you choose to disable cookies, some features of our Service may not function properly:

  • You may need to log in repeatedly
  • Your preferences may not be saved
  • Some dashboard features may not work
  • Personalization features will be limited
  • Analytics data may be incomplete

Essential cookies are required for the basic functionality of our Service and cannot be disabled.

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

9. Legal Basis for Processing

Our use of cookies is based on the following legal grounds:

  • Essential Cookies: Necessary for the performance of our contract with you
  • Analytics Cookies: Our legitimate interest in improving our service
  • Functional Cookies: Your consent or our legitimate interest
  • Marketing Cookies: Your explicit consent

10. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: hello@heynubio.com

Website: https://heynubio.com

For more information about your privacy rights, please see our Privacy Policy.