Last updated: October 22, 2025
Effective Date: October 22, 2025
By accessing or using the website located at https://heynubio.com/ (the "Site") and any services, features, or functionality offered by Nubio (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must not access or use the Service.
Nubio may modify these Terms at any time in its sole discretion. If we do so, we will post the revised Terms on the Site and update the "Last updated" date above. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.
The Service enables you to integrate with various data sources (for example: cloud usage, costs, analytics, payment processors, AI-services) and build, view, drag-and-drop dashboards to monitor metrics, usage, spend, performance, in one place.
You may use the Service subject to your compliance with these Terms and any other policies referenced herein.
You must be at least eighteen (18) years old (or the age of majority in your jurisdiction) and capable of forming legally binding contracts to use the Service. By using the Service, you represent and warrant that you meet these eligibility requirements.
To use certain portions of the Service, you must register for an account and provide current, complete, and accurate information about yourself. You are responsible for updating your account information as required.
You are responsible for safeguarding your password and other account credentials. You agree not to disclose your credentials to any third party. You must notify Nubio immediately of any unauthorized use of your account.
You may terminate your account at any time by following the procedures set forth in the Service. Nubio may suspend or terminate your account (or any portion thereof) at any time, with or without prior notice, for any reason, including if you breach these Terms.
6.1 You shall use the Service only for lawful purposes, consistent with these Terms.
6.2 You agree not to:
6.3 You retain responsibility for all usage and activity that occurs under your account.
The Service may be offered under one or more subscription plans (e.g., Hobby, Pro, Enterprise) as described on the Site.
You agree to pay all applicable fees for the plan you select. Payments are non-refundable except as expressly set forth in these Terms. You must provide and maintain valid payment information.
Nubio may change the subscription fees or add new services at any time, provided that existing subscribed users will receive advance notice of fee increases.
If you fail to pay any fee when due, Nubio may suspend or terminate your access to the Service until payment is made.
8.1 The Service may integrate with third-party services (e.g., cloud providers, payment processors, analytics services). Your use of those third-party services is subject to their terms and privacy policies.
8.2 Nubio does not guarantee availability, performance, or security of third-party services. You acknowledge and agree that Nubio is not responsible or liable for any issues arising from your use of third-party services.
"User Content" means all content, data, information or materials that you upload, submit, or transmit through the Service (for example: dashboards you build, metrics you connect, data visualizations, API tokens/keys you store).
By submitting User Content, you grant Nubio a worldwide, non-exclusive, royalty-free, sublicensable and transferable license to use, host, store, reproduce, modify, publicly perform, and display such User Content for the purpose of providing and improving the Service.
You represent and warrant that you own or have the necessary rights to submit the User Content, and that your User Content does not violate any third-party rights, laws or regulations.
Nubio may monitor User Content at its discretion. Nubio reserves the right (but is not obligated) to remove or disable access to any User Content that Nubio deems in its sole discretion to violate these Terms.
The Service, including all software, designs, graphics, text, logos, and other materials provided by Nubio (excluding User Content) and all intellectual property rights therein, are owned by Nubio or its licensors.
You may not copy, modify, distribute, sell, license, or create derivative works of the Service or materials provided by Nubio except as expressly permitted by these Terms.
If you provide Nubio with suggestions, feedback, or ideas for the Service, you grant Nubio a perpetual, irrevocable, royalty-free, worldwide license to use and implement them without obligation of confidentiality or compensation.
Your use of the Service is subject to the Privacy Policy, which is incorporated herein by reference. Please review the Privacy Policy to understand how Nubio collects, uses and shares information about users.
Nubio uses reasonable administrative, technical and physical measures to protect the security of your data.
You acknowledge that no method of internet transmission or electronic storage is 100% secure, and Nubio cannot guarantee absolute security.
Nubio may retain data, including User Content and account information, as required by law or for legitimate business purposes even after termination of your account.
You may terminate your account at any time via the account settings or by contacting Nubio support.
Nubio may suspend or terminate your access at any time for any reason, including for violation of these Terms or suspected unauthorized access.
Upon termination, your right to access the Service will cease. Nubio may delete or de-identify your User Content in its discretion. Termination does not relieve you of liability incurred prior to termination or ongoing obligations (e.g., payment).
Sections that by their nature should survive termination will remain in effect (including, but not limited to: Fees and Payment, Intellectual Property, Disclaimers, Limitation of Liability, Indemnification, Governing Law).
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. NUBIO DISCLAIMS ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR THAT USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
The content, metrics, and dashboards provided by the Service are for informational purposes only. You are solely responsible for decisions made based on such information.
The Service may contain links to third-party websites or services. Nubio is not responsible for the availability or content of such external links and does not endorse them.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NUBIO OR ITS AFFILIATES, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OR INABILITY TO USE THE SERVICE, EVEN IF NUBIO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF NUBIO TO YOU FOR ALL CLAIMS ARISING FROM THESE TERMS EXCEED THE AMOUNT YOU PAID TO NUBIO IN THE SIX (6) MONTHS IMMEDIATELY PRIOR TO THE EVENT GIVING RISE TO THE CLAIM (OR, IF NO PAYMENT WAS MADE, USD 100).
You agree to defend, indemnify and hold harmless Nubio and its officers, directors, employees, agents and affiliates from and against any claims, liabilities, damages, losses, costs or expenses (including reasonable attorneys' fees) arising out of or relating to:
These Terms shall be governed by and construed under the laws of the state of California (without regard to its conflict of law provisions).
You and Nubio agree that any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in San Francisco, California. Each party consents to personal jurisdiction and venue in those courts.
These Terms, together with the Privacy Policy and any other policies incorporated herein, constitute the entire agreement between you and Nubio relating to the Service, and supersede all prior or contemporaneous oral or written communications.
No waiver of any provision of these Terms is effective unless made in writing and signed by an authorized representative of Nubio.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
You may not assign or transfer your rights or obligations under these Terms without the prior written consent of Nubio. Nubio may assign its rights and obligations under these Terms, in whole or in part, without restriction.
Nothing in these Terms shall create a partnership, joint venture, agency, employment or franchise relationship between you and Nubio.
If you have any questions about these Terms, please contact us at:
Nubio
Email: team@heynubio.com